Remote SaaS Implementation Lead for Utilities

Itron, Inc.; Detroit (MI); Remoto; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

401k matching

Employee stock purchase plan

Paid vacation

Wellbeing programs

Descrizione del lavoro

Itron, Inc. seeks an Implementation Consultant (Functional/Project Lead) to drive enterprise SaaS deployments for utility customers. You will own the functional workstreams, coordinating with Tech/Solution, Customer Success, Product, and Engineering to deliver high-quality deployments.

Responsibilities include requirements gathering, workflow design, training enablement, UAT, and go-live readiness, with remote work options and up to 50% travel across the United States.

Competenze

• 2+ years in implementation consulting or SaaS deployment roles.
• Proven experience leading enterprise software implementations.
• Ability to translate customer requirements into scalable configuration plans.
• Strong project management: timelines, milestones, and risk tracking.
• Ability to collaborate with technical and non-technical stakeholders.
• Strong written and verbal communication for workshops and updates.

Mansioni

• Lead the functional implementation workstream for enterprise deployments from kickoff to go-live.
• Own the project timeline and coordination across internal and customer teams.
• Conduct discovery sessions to map customer processes and requirements.
• Translate business requirements into functional configuration plans (libraries, templates, workflows, roles, permissions).
• Partner with the Tech/Solution Consultant to align functional decisions with technical work.
• Lead customer checkpoints and cross-functional alignment meetings.
• Document implementation activities to support transparency and repeatability.

Conoscenze

SaaS deployment

Project leadership

Stakeholder management

Requirements gathering

Cross-functional collaboration

SQL dashboards

Strumenti

SQL

Descrizione del lavoro

Itron, Inc. seeks an Implementation Consultant (Functional/Project Lead) to drive enterprise SaaS deployments for utility customers. You will own the functional workstreams, coordinating with Tech/Solution, Customer Success, Product, and Engineering to deliver high-quality deployments.

Responsibilities include requirements gathering, workflow design, training enablement, UAT, and go-live readiness, with remote work options and up to 50% travel across the United States.