Remote Enterprise SaaS Implementation Lead (Utilities)

Itron, Inc.; Minnesota; Remoto; USD 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

401k matching

Employee stock purchase program

Paid vacation

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to steer functional and project management work required to deploy our SaaS platform for enterprise utility customers.

You will own the implementation workstream, manage timelines, coordinate with internal teams and customer stakeholders, and translate business needs into concrete configurations. The role emphasizes business process design, configuration decisions, stakeholder management, and go-live readiness, with

Competenze

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills — timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart, customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust.

Mansioni

• Lead the functional implementation workstream for enterprise deployments from kickoff through go-live.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes and requirements.
• Translate business requirements into functional configuration plans (hazard libraries, templates, workflows, roles and permissions).
• Partner with the Tech/Solution Consultant to align functional decisions with technical implementation.
• Lead regular customer checkpoints and cross-functional alignment meetings.
• Track and document implementation activities for transparency and repeatability.
• Lead business process design workshops with customer stakeholders.
• Own configuration decisions related to forms, templates, hazard libraries, and workflow design.
• Validate workflows reflect real-world operations and customer requirements.
• Partner with SMEs to ensure the solution meets day-to-day needs.
• Support training planning and rollout strategy.
• Identify Field Champions and enable their readiness ahead of Field Pilot.
• Incorporate field feedback during Pilot and go-live into configurations.
• Communicate new product releases to customers to aid adoption.

Conoscenze

Project management

Stakeholder coordination

SaaS deployment

Requirements gathering

Workshop facilitation

Communication

Cross‑functional collaboration

Technical partner collaboration

Strumenti

SQL

Visualization tools

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to steer functional and project management work required to deploy our SaaS platform for enterprise utility customers.

You will own the implementation workstream, manage timelines, coordinate with internal teams and customer stakeholders, and translate business needs into concrete configurations. The role emphasizes business process design, configuration decisions, stakeholder management, and go-live readiness, with