Enterprise SaaS Implementation Lead – Utilities (Remote)

Itron, Inc.; Norcross (GA); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive benefit package

Hybrid work schedule

Paid vacation

401k matching

Employee stock purchase program

Job summary

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive the functional and project management workstreams for enterprise SaaS deployments in the Utilities & Energy sector.

This role leads discovery, configuration, training, and go-live readiness with internal teams and customer stakeholders. You will own timelines, facilitate workshops, and translate business requirements into scalable configurations while coordinating with Product, Engineering, and Customer

Qualifications

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills - timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart (Tech/Solution Consultant), customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust.

Responsibilities

• Lead the functional implementation workstream for enterprise deployments from kickoff through go-live, delivering quality outcomes.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes and requirements.
• Translate business requirements into functional configuration plans (hazard/task libraries, templates, workflows, roles & permissions).
• Partner with the Tech/Solution Consultant to align functional decisions with technical implementation.
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency and repeatability.
• Lead business process design workshops with customer stakeholders.
• Own configuration decisions related to forms, templates, hazard libraries, and workflow design.
• Validate workflows reflect real-world operations and requirements.
• Partner with SMEs to ensure the solution meets day-to-day needs.
• Support training planning and rollout with Change Lead on deployment.
• Identify field champions and enable their readiness before pilots.

Skills

Implementation consulting

Project management

Business analysis

SaaS deployment

Stakeholder coordination

Communication

Job description

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive the functional and project management workstreams for enterprise SaaS deployments in the Utilities & Energy sector.

This role leads discovery, configuration, training, and go-live readiness with internal teams and customer stakeholders. You will own timelines, facilitate workshops, and translate business requirements into scalable configurations while coordinating with Product, Engineering, and Customer