Remote SaaS Implementation Lead

Travefy; New Jersey; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance for你

Job summary

Travefy is seeking an Implementation Lead to own end-to-end onboarding for enterprise, host agency, API/white-label, and partner rollouts. You will manage data migration, technical setup, and go-live with a high standard, turning each rollout into a repeatable playbook.

This is a high-agency role with broad exposure; you’ll start onboarding our largest host agencies, then expand to migrations and partner integrations, collaborating with the Strategic Accounts team and leadership.

Qualifications

• 2+ years in SaaS implementations or onboarding.
• Experience with integrations and APIs.
• Ability to manage complex cross-functional projects.
• Ability to create standardized playbooks and processes.
• Strong risk management and communication.
• Organized, customer-oriented and clear writing.

Responsibilities

• Lead end-to-end implementation for agency, host agency and enterprise rollouts including kickoff, migration, testing, training and go-live.
• Set timelines, milestones and drive activation to ensure customers adopt the platform.
• Run weekly partner status meetings and manage risk; escalate concerns early.
• Coordinate data migration, field mapping and onboarding with account management.
• Develop and maintain a standard implementation playbook, API and white-label processes.
• Collaborate with Sales, Product, Engineering, RevOps and CX to align on rollout plans.

Skills

Project management

API integrations

Data migration

Cross-functional coordination

Client training

Risk management

Documentation

Tools

CRM system

SSO tools

Job description

Travefy is seeking an Implementation Lead to own end-to-end onboarding for enterprise, host agency, API/white-label, and partner rollouts. You will manage data migration, technical setup, and go-live with a high standard, turning each rollout into a repeatable playbook.

This is a high-agency role with broad exposure; you’ll start onboarding our largest host agencies, then expand to migrations and partner integrations, collaborating with the Strategic Accounts team and leadership.