Enterprise SaaS Implementation Lead - Remote

Travefy; Oregon; Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) with company contributions

Annual travel stipend

Annual team retreats

Learning budget

Job summary

Travefy is seeking an Implementation Lead to own enterprise rollouts, data migration, API work, and onboarding across host agencies and partners. You’ll design playbooks, manage timelines, and ensure customers go live with high adoption.

For the first six months you’ll focus on large host agencies, then expand to migrations and integrations with travel insurance providers and API users. This is a high-autonomy, customer-facing role at a growing SaaS company.

Qualifications

• 2+ years in SaaS implementations or onboarding.
• Experience with integrations and APIs, data migration, and SSO.
• Excellent written and verbal communication with agency leadership.
• Ability to create standardized playbooks and processes.

Responsibilities

• Lead end-to-end implementation for agency and enterprise rollouts.
• Define timelines, track milestones, and drive adoption.
• Coordinate technical onboarding of partners and data migration.
• Design and lead client onboarding trainings and webinars.
• Create a standard implementation playbook and SLAs.

Skills

SaaS implementation

API integrations

Data migration

Cross-functional coordination

Training and enablement

Tools

SSO

CRM integrations

Job description

Travefy is seeking an Implementation Lead to own enterprise rollouts, data migration, API work, and onboarding across host agencies and partners. You’ll design playbooks, manage timelines, and ensure customers go live with high adoption.

For the first six months you’ll focus on large host agencies, then expand to migrations and integrations with travel insurance providers and API users. This is a high-autonomy, customer-facing role at a growing SaaS company.