Remote SaaS Implementation Lead (APIs & Integrations)

Jobgether; Oregon; Hybride; USD 75 000 - 100 000; Plein temps

Avantages offerts par ce poste

Remote work

Flexible time off

Annual travel stipend

Health, dental, and vision insurance

Résumé du poste

Jobgether is seeking an Implementation Lead to drive onboarding and launch for strategic customers and partners. You will manage API/white-label integrations, data migrations, and technical setup from kickoff to adoption, coordinating Sales, Product, Engineering, and Revenue Operations.

You will establish scalable processes, create playbooks, and lead training for internal teams and customers, ensuring successful large-scale rollouts and high customer satisfaction.

Qualifications

• Experience delivering B2B SaaS implementations from kickoff to go-live.
• Ability to manage complex multi-team rollouts and guide customers.
• Experience designing repeatable implementation playbooks and processes.
• Strong project coordination and risk management to keep projects on track.
• Excellent communication, training, and customer-facing skills.

Responsabilités

• Own the implementation lifecycle for a portfolio of customers and partners, coordinating people, processes, and technical requirements.
• Lead end-to-end implementations from kickoff through go-live and adoption.
• Establish timelines, milestones, and activation targets, and monitor progress.
• Lead partner status meetings and maintain risk registers with stakeholders.
• Coordinate with Sales, Product, Engineering, and Revenue Operations on rollout requirements.
• Develop and maintain standardized implementation playbooks for data mapping, testing, and go-live.

Connaissances

SaaS implementation

Project management

Customer enablement

Risk management

Cross-functional collaboration

Technical storytelling

Stakeholder management

Outils

API integrations

Data migration

SSO

Admin tools

Description du poste

Jobgether is seeking an Implementation Lead to drive onboarding and launch for strategic customers and partners. You will manage API/white-label integrations, data migrations, and technical setup from kickoff to adoption, coordinating Sales, Product, Engineering, and Revenue Operations.

You will establish scalable processes, create playbooks, and lead training for internal teams and customers, ensuring successful large-scale rollouts and high customer satisfaction.