Remote SaaS Client Implementation Lead

Virtual Peaker; Louisville (KY); À distance; USD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Remote-first stipend

Equity

Full benefits (medical, dental, vision

401k

Generous vacation time

Résumé du poste

Virtual Peaker is seeking a Manager of Client Implementation to lead the rollout of new programs and products for clients. You will ensure accurate, timely delivery and seamless handoffs while guiding a high-performing team in a fast-paced environment.

Ideal candidates have 5+ years in software implementation or SaaS onboarding, with strong cross-functional coordination and travel readiness. The role offers a remote-first setup, competitive salary plus equity, and full benefits.

Qualifications

• Bachelor’s degree required.
• 5+ years of professional experience in software implementation, SaaS onboarding, or technical project management.
• Experience in program development and management in a B2B SaaS or technology environment.
• Understanding of utilities, clean energy and grid modernization issues, including DERs.
• Ability to travel as needed.

Responsabilités

• Support end-to-end implementation of program launches and expansions for Virtual Peaker clients.
• Serve as a point of escalation during implementation, building trusted relationships.
• Manage and mentor a team of implementation staff, setting expectations and providing feedback.
• Improve implementation processes and documentation.
• Own implementation KPIs.
• Other relevant and appropriately scoped duties as assigned that contribute to Virtual Peaker’s success.

Connaissances

Project management

Stakeholder management

Strong communication

Adaptability

Formation

Bachelor’s degree

Outils

SaaS onboarding

Technical project management

Description du poste

Virtual Peaker is seeking a Manager of Client Implementation to lead the rollout of new programs and products for clients. You will ensure accurate, timely delivery and seamless handoffs while guiding a high-performing team in a fast-paced environment.

Ideal candidates have 5+ years in software implementation or SaaS onboarding, with strong cross-functional coordination and travel readiness. The role offers a remote-first setup, competitive salary plus equity, and full benefits.