Remote SaaS Account Manager – Western US

Stanley Black & Decker, Inc.; United States; Remote; USD 78,000 - 126,000; Full time

Benefits offered by this job

Medical, dental, life, vision

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Tool discounts

Job summary

Stanley Black & Decker, Inc. is seeking an Account Manager for the Western US, remote opportunity based in CA or AZ.

You will drive new business with existing clients, demonstrate software and hardware products, and achieve quarterly quotas while coordinating with Customer Support and Product Development to enhance the client experience. The role requires 3+ years in B2B SaaS sales (including closing), CRM experience (Salesforce preferred), and a strong technical and construction background.

Qualifications

• 3+ years of B2B SaaS sales experience with at least 1 year in a closing role.
• Bachelor’s or Associate degree in Engineering, Technology, or business-related field preferred.
• Experience using CRM solutions such as Salesforce.com is preferred; proficient with Microsoft Suite.
• Solid mechanical and technology skillset with troubleshooting experience.
• Commercial Jobsite and Construction Knowledge preferred.
• Ability to build relationships and work effectively with customers and internal teams.
• Experience with Subscription Sales and Selling Construction SAAS Products.
• Ability to Propose, Demo, Value Sell, and Close the Sales Cycle.
• Ability to Develop Cross Company Relationships with Account Base.
• Ability to Accumulate Account Details and Build Story to Create Client Expansion Opportunity.
• Capable of Managing a Sales & Retention Quota.
• Experience with Customer Development.
• Proven track record delivering positive results with a strong desire to win.
• Demonstrated time management skills, ability to set priorities, and self-motivation.

Responsibilities

• Develop new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas.
• Understand customer goals, challenges, timeline, budget, and authority, and create account strategies for clients within your book of business.
• Maintain close relationships with existing users as well as key potential customers.
• Provide customer implementation and ongoing field training and support of software products.
• Support and assist on sales demos (PPT slides and live or recorded demos).
• Meet quarterly/annual quotas and activity standards (calls, new product introductions, trainings, demos).
• Collaborate with local market teams to ensure follow-up on leads to drive sales growth.
• Develop and execute sales plans with cross-functional partners to drive predictable sales cycles.
• Drive the Expansion Sales Cycle to increase User count company-wide.
• Serve as the lead point of contact for larger client account matters.
• Manage handoffs of Mature Accounts from the Account Executive Team.
• Work with the product team based on customer feedback and communicate new product launches.

Skills

B2B SaaS sales

Closing deals

Relationship building

Cross-functional collaboration

Prospecting & growth

Education

Bachelor’s or Associate degree

Tools

Salesforce

Zoho CRM

Job description

Stanley Black & Decker, Inc. is seeking an Account Manager for the Western US, remote opportunity based in CA or AZ.

You will drive new business with existing clients, demonstrate software and hardware products, and achieve quarterly quotas while coordinating with Customer Support and Product Development to enhance the client experience. The role requires 3+ years in B2B SaaS sales (including closing), CRM experience (Salesforce preferred), and a strong technical and construction background.