Remote SaaS Account Manager – Land & Expand

Facilities Management Express; Columbus (OH); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

100% company-paid health/dental/vision

Remote-first with home-office support

Home office stipend

Generous PTO/UTO policies

Flexible schedule

Travel to events (1–3 per quarter)

Job summary

FMX is hiring an Account Manager in a remote-first role to blend customer success and sales. You’ll focus on upsell and expansion within your territory, using Gainsight and Salesforce to manage relationships and pipeline.

The base salary is $50K–$55K with on-target earnings of $100K–$110K, and a comprehensive benefits package. Some travel to events and Columbus, OH visits are expected as needed.

Qualifications

• Proficiency in Gainsight and Salesforce.
• Consultative selling and negotiation with executive stakeholders.
• Territory management and pipeline development in a SaaS environment.
• Remote-first mindset and SaaS account experience.

Responsibilities

• Upsell and cross-sell additional FMX features within accounts.
• Convert leads generated by retention and generate new leads in territory.
• Prospect for new leads using sales sequences and tools.
• Present informed offers aligned with customer goals and activity.
• Ensure license compliance for purchased products.
• Collaborate with Marketing to run effective campaigns.
• Record meetings, calls, and follow-ups in Gainsight.
• Follow upsell/expansion playbook from qualified to closed; travel to events 1–3 per quarter.

Skills

Consultative selling

Territory management

Pipeline development

Executive stakeholder management

Tools

Gainsight

Salesforce

Job description

FMX is hiring an Account Manager in a remote-first role to blend customer success and sales. You’ll focus on upsell and expansion within your territory, using Gainsight and Salesforce to manage relationships and pipeline.

The base salary is $50K–$55K with on-target earnings of $100K–$110K, and a comprehensive benefits package. Some travel to events and Columbus, OH visits are expected as needed.