Remote Account Growth Manager (Upsell & Expansion)

FMX; United States; Remote; USD 50,000 - 55,000; Full time

Benefits offered by this job

Remote-first culture

Home office stipend

Generous PTO/UTO

Job summary

FMX is seeking an Account Manager to expand customer value and drive upsell opportunities across a US territory. You will identify expansion opportunities, maintain relationships with executives, and collaborate with Marketing and CS to grow the FMX footprint while guiding customers to higher value solutions.

In this remote-first role, you will manage pipeline, leverage Salesforce and Gainsight, and travel to 1–3 customer events per quarter.

Qualifications

• Proven track record of meeting or exceeding sales quotas.
• Ability to identify expansion opportunities from customer goals.
• Strong relationship-building with executives.
• Experience with CRM tools and pipeline management.
• Willingness to travel 1–3 events per quarter.

Responsibilities

• Upsell and cross-sell FMX features.
• Convert leads from the retention team and generate new territory leads.
• Prospect for new leads using sequences and tools.
• Present offers aligned with customers' goals and activity.
• Keep accounts compliant with licenses purchased.
• Collaborate with Marketing on campaigns.
• Record meetings and tasks in Gainsight.
• Follow upsell playbook to close deals.
• Collaborate with CS team to build pipeline.
• Travel to customer events (1–3 per quarter).

Skills

FMX Platform

Quota attainment

Account expansion

Relationship building

Negotiation skills

Time management

Salesforce

Gainsight

Excel

Tools

Salesforce

Gainsight

Excel

Job description

FMX is seeking an Account Manager to expand customer value and drive upsell opportunities across a US territory. You will identify expansion opportunities, maintain relationships with executives, and collaborate with Marketing and CS to grow the FMX footprint while guiding customers to higher value solutions.

In this remote-first role, you will manage pipeline, leverage Salesforce and Gainsight, and travel to 1–3 customer events per quarter.