Strategic Account Growth Manager

Facilities Management Express; Columbus (OH); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Remote-first company

Home office stipend

Generous PTO

Job summary

Facilities Management Express (FMX) is seeking an Account Manager to join our Sales team. You will upsell and cross-sell FMX features, convert leads from retention, and generate new opportunities within your territory to expand customer value.

In a fast-paced, remote-first environment, you will collaborate with Marketing and CS, manage dashboards in Gainsight, and travel to 1-3 customer events per quarter. The role offers strong commission potential and a base salary of $50-55k.

Qualifications

• Strong knowledge of FMX platform and capabilities.
• Track record of meeting or exceeding sales quotas.
• Ability to connect customer goals with product usage for expansion.
• Strong relationship-building with customers and executive stakeholders.
• Ability to understand customer needs and define success.
• Good judgment on proactive customer engagement.
• Strong presentation and negotiation skills.

Responsibilities

• Upsell and cross-sell FMX features.
• Convert leads from retention and generate new leads in territory.
• Prospect for new leads using sequences and tools.
• Present offers aligned to customer goals and activity.
• Maintain license compliance for accounts.
• Collaborate with Marketing to run effective campaigns.
• Log meetings, calls, follow-ups in Gainsight.
• Follow the upsell/expansion playbook from qualified to closed.
• Team with CS to build pipeline and close deals.
• Travel to customer events; approx. 1–3 per quarter.

Skills

FMX platform knowledge

Sales quotas

Relationship building

Negotiation skills

Excel proficiency

Salesforce knowledge

Time management

Problem solving

Self-motivation

Tools

Salesforce

Gainsight

Microsoft Excel

Job description

Facilities Management Express (FMX) is seeking an Account Manager to join our Sales team. You will upsell and cross-sell FMX features, convert leads from retention, and generate new opportunities within your territory to expand customer value.

In a fast-paced, remote-first environment, you will collaborate with Marketing and CS, manage dashboards in Gainsight, and travel to 1-3 customer events per quarter. The role offers strong commission potential and a base salary of $50-55k.