Remote SaaS Account Manager: Grow Revenue & Relationships

Tropic; United States; Remote; USD 80.000 - 120.000; Vollzeit

Zusammenfassung

Tropic is seeking an Account Manager for a remote, full-time role in the United States. You will retain and grow a book of B2B SaaS clients, owning the full commercial relationship and acting as the internal champion for client success during new product launches.

You will work with senior DMs, drive renewals and cross-sell opportunities, and contribute to the go-to-market for new releases, with a focus on delivering value and excellence in a high-growth SaaS environment.

Qualifikationen

• 3+ years managing B2B SaaS accounts focusing on retention and growth.
• Able to renew, upsell, and cross-sell.
• Strong communication and strategic mindset.

Aufgaben

• Retain and grow existing book of business via renewal, upsell, and cross-sell.
• Own the end-to-end commercial relationship with clients.
• Develop, nurture, and leverage relationships with senior DMs.
• Resolve client issues as internal champion for CS & CE.
• Support external champion for CS & CE to resolve issues.
• Help build and improve our service org and go-to-market strategies for new product releases.

Kenntnisse

B2B SaaS

Retention & Growth

Account management

Relationship building

Jobbeschreibung

Tropic is seeking an Account Manager for a remote, full-time role in the United States. You will retain and grow a book of B2B SaaS clients, owning the full commercial relationship and acting as the internal champion for client success during new product launches.

You will work with senior DMs, drive renewals and cross-sell opportunities, and contribute to the go-to-market for new releases, with a focus on delivering value and excellence in a high-growth SaaS environment.