Remote SaaS Account Manager - EHS Solutions

EHS Insight; Williamstown (NJ); A distancia; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work environment and home

Home office stipend

Flexible paid time off

Parental leave

Medical, dental, and vision coverage

Teladoc virtual healthcare

Disability insurance

Life insurance

Legal services

Descripción de la vacante

EHS Insight Software is seeking an Account Manager to own an established customer portfolio, renewals, and expansion opportunities. You will collaborate with Sales, Customer Support, Onboarding and Training, and Marketing to deliver a seamless customer experience.

The role focuses on building trusted partnerships, understanding customer goals, and driving revenue growth across a SaaS EHS platform. Remote-first with select U.S. travel options.

Formación

• 3+ years of experience in quota-carrying sales, account management, or sales engineering, preferably in a SaaS environment.
• A bachelor's degree is preferred.
• A results-oriented mindset and the motivation to own your goals, manage your portfolio, and identify opportunities without waiting to be prompted.
• Strong relationship-building, communication, and presentation skills, including the ability to explain complex products and business value to a variety of stakeholders.
• Excellent organization, time management, and prioritization skills, with the ability to manage multiple accounts and deadlines simultaneously.
• Experience with CRM and sales productivity tools, such as Salesforce, HubSpot, and Microsoft Office.

Responsabilidades

• Own your customer relationships.
• Build trusted partnerships across your portfolio through regular account reviews, proactive communication, and a deep understanding of each customer's goals and challenges.
• Drive renewals and account growth.
• Take ownership of renewal revenue, identify opportunities to expand existing accounts, and help customers discover additional products and capabilities that support their evolving needs.
• Develop a strong understanding of the EHS Insight portfolio and confidently lead customer-facing demonstrations that connect product capabilities to meaningful business outcomes.
• Be a customer advocate.
• Partner with Support, Onboarding and Training, and other internal teams to address customer concerns, coordinate timely resolutions, and ensure customers have the resources they need to succeed.
• Work closely with Sales to ensure smooth customer handoffs and partner with Marketing on relevant customer communications, webinars, virtual events, and product announcements.
• Manage your business strategically.
• Maintain accurate account records, CRM activity, renewal forecasts, and expansion pipelines. Use data and planning tools to prioritize opportunities and stay ahead of customer needs.
• Consistently work toward renewal and expansion targets, balance competing priorities, and take proactive steps every day to move your accounts forward.

Conocimientos

Quota-carrying sales

Account management

CRM proficiency

Presentation skills

Educación

Bachelor's degree preferred

Herramientas

Salesforce

HubSpot

Microsoft Office

Descripción del empleo

EHS Insight Software is seeking an Account Manager to own an established customer portfolio, renewals, and expansion opportunities. You will collaborate with Sales, Customer Support, Onboarding and Training, and Marketing to deliver a seamless customer experience.

The role focuses on building trusted partnerships, understanding customer goals, and driving revenue growth across a SaaS EHS platform. Remote-first with select U.S. travel options.