Remote Rx Benefits Specialist

TEKsystems; West Palm Beach (FL); Remote; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax options

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Time Off / PTO

Job summary

TEKsystems is seeking a Rx Benefits Associate for a fully remote contract role in the United States. Pay is $19/hr with a M-F training schedule and regular shifts covering Palm Beach Gardens, FL regions.

Starts 11/30/2026, with a potential extension based on performance. Responsibilities include assisting members with discount cards, insurance benefits, and home delivery options, while ensuring accuracy in data entry and CRM updates.

Qualifications

• Empathy and patience when assisting members with health and insurance questions.
• CRM systems experience to log interactions and reviews.
• Accurate data entry and documentation of member conversations.
• Proficiency with Word, Excel, Outlook; comfortable with multiple screens.
• Reading, speaking, and note-taking simultaneously on calls.
• Ability to learn quickly and stay flexible in a fast-paced setting.

Responsibilities

• Address member concerns on discount cards and insurance benefits.
• Respond to inquiries in a timely and professional manner.
• Assist with prescription price questions and insurance benefits.
• Educate members on discount cards and home delivery options.
• Provide discount cards and inform about home delivery via online pharmacy.
• Help members elect and understand medical insurance benefits.
• Verify insurance benefits and pharmacy locations for members.
• Transfer calls to appropriate departments for further support.
• Opt out members from promotional mail upon request.
• Assist pharmacies with claim submission issues and troubleshooting.
• Provide prescription benefit details to members and pharmacies.

Skills

Empathy & patience

CRM systems

Data entry

Microsoft Office

Phone note-taking

Fast-paced adapt

Tools

CRM systems

Microsoft Office Suite

Outlook/Teams

Job description

TEKsystems is seeking a Rx Benefits Associate for a fully remote contract role in the United States. Pay is $19/hr with a M-F training schedule and regular shifts covering Palm Beach Gardens, FL regions.

Starts 11/30/2026, with a potential extension based on performance. Responsibilities include assisting members with discount cards, insurance benefits, and home delivery options, while ensuring accuracy in data entry and CRM updates.