Remote Fitness Benefits Support Specialist

TEKsystems; Tulsa (OK); Remote; USD 23,000 - 24,000; Full time

Job summary

TEKsystems is hiring Remote Customer Service Representatives to assist members with questions regarding fitness and wellness benefits. This contract role is 3 months with potential extension, offering hourly pay of $16.50 for nonbilingual or $17.50 for bilingual Spanish speakers.

Training lasts two weeks, 9:00 AM–5:30 PM EST, followed by an 8-hour shift Mon-Fri between 8:00 AM and 8:00 PM EST. Position is remote, based out of Tulsa, OK, with eligibility restrictions (not in NY, HI, CA, AL, GA,

Qualifications

• Excellent communication and customer service skills.
• Experience with phone-based customer support.
• Ability to multitask and use Windows/MS Office.
• Reliable attendance and punctuality.
• Must have high-speed internet and webcam for training.

Responsibilities

• Handle inbound and outbound calls about fitness and wellness benefits.
• Explain benefits, locate gyms, access classes, and manage memberships.
• Provide friendly, patient, and professional customer service.
• Document calls accurately and meet quality, attendance, and schedule expectations.
• Some calls may include light retention or soft-sales conversations.

Skills

Customer service

Phone support

MS Office basics

Attendance reliability

Internet speed requirement

Webcam required

Equipment provided

Remote work setup

Tools

Windows

MS Office

Job description

TEKsystems is hiring Remote Customer Service Representatives to assist members with questions regarding fitness and wellness benefits. This contract role is 3 months with potential extension, offering hourly pay of $16.50 for nonbilingual or $17.50 for bilingual Spanish speakers.

Training lasts two weeks, 9:00 AM–5:30 PM EST, followed by an 8-hour shift Mon-Fri between 8:00 AM and 8:00 PM EST. Position is remote, based out of Tulsa, OK, with eligibility restrictions (not in NY, HI, CA, AL, GA,