Remote Rx Benefits Specialist

TEKsystems; Houston (TX); Remote; USD 22,000 - 31,000; Full time

Job summary

TEKsystems is seeking a Rx Benefits Associate for a fully remote contract role, supporting Houston-area members with prescription price questions, insurance benefits and discount card guidance. The position offers a $19/hour pay rate and a training schedule Monday through Friday.

You will use CRM systems and MS Office to document interactions, verify benefits, and route inquiries to the appropriate teams. Strong empathy, data entry accuracy, and the ability to multitask on calls are essential in

Qualifications

• Empathy and patience when assisting members with health and insurance concerns.
• Accurate data entry and documentation of member interactions.
• Ability to read notes and type simultaneously while on calls.

Responsibilities

• Address member questions about prescription discounts and insurance benefits.
• Educate members on discount cards and home delivery options via online pharmacy.
• Verify benefits and direct calls to the appropriate departments (e.g., dental or medical benefits).
• Provide prescription benefit details to members and pharmacies.

Skills

Empathy & patience

CRM experience

Data entry

Phone etiquette

Tools

CRM software

Microsoft Office

Job description

TEKsystems is seeking a Rx Benefits Associate for a fully remote contract role, supporting Houston-area members with prescription price questions, insurance benefits and discount card guidance. The position offers a $19/hour pay rate and a training schedule Monday through Friday.

You will use CRM systems and MS Office to document interactions, verify benefits, and route inquiries to the appropriate teams. Strong empathy, data entry accuracy, and the ability to multitask on calls are essential in