Remote Benefits Specialist – Pharmacy & Insurance
TEKsystems
A complete application in a minute
Tailored resume and cover letter, ready to send.
Benefits offered by this job
Job summary
TEKsystems is seeking a Rx Benefits Associate for a fully remote, contract position. Pay rate is $19/hr and the anticipated start date is 11/30/2026.
Training schedules run Monday to Friday 9am-5pm, with regular shifts Mon-Sat between 10am-10:30pm. In this role you will address member concerns about discount cards, respond to inquiries, assist with prescription price questions and insurance benefits, and educate members on benefits and home delivery options.
Qualifications
- Empathy and patience when assisting members with sensitive health and insurance concerns.
- Experience with CRM systems and data entry accuracy.
- Proficiency in Word, Excel, Outlook; ability to multitask across systems.
- Excellent communication on calls while taking notes in real time.
Responsibilities
- Addressed member concerns about discount cards use.
- Responded to member inquiries promptly and professionally.
- Assisted members with prescription price inquiries and insurance questions.
- Educated members on discount cards and home delivery options.
- Verified insurance benefits and pharmacy locations.
- Transferred calls to appropriate departments for further support.
- Opted out members from promotional mail upon request.
- Helped pharmacies with claim submission issues and troubleshooting.
Skills
Tools
Job description
TEKsystems is seeking a Rx Benefits Associate for a fully remote, contract position. Pay rate is $19/hr and the anticipated start date is 11/30/2026.
Training schedules run Monday to Friday 9am-5pm, with regular shifts Mon-Sat between 10am-10:30pm. In this role you will address member concerns about discount cards, respond to inquiries, assist with prescription price questions and insurance benefits, and educate members on benefits and home delivery options.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
