Remote Rx Customer Service Specialist - Bilingual

Kelly Science, Engineering, Technology & Telecom; San Juan (PR); Teletrabalho; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay by W-2

Christmas bonus

Resumo da oferta

Kelly Science & Clinical is seeking multiple Associate Rx Customer Service Specialists to support a healthcare technology and pharmacy benefits organization in Puerto Rico. This remote role offers weekly pay and a competitive hourly rate.

You will handle calls, emails, and faxes from pharmacies, beneficiaries, and prescribers, using the Rx Platform to resolve needs and support pharmacy operations. Bilingual Spanish and English required.

Qualificações

• Associate’s degree in pharmacy Technician, or equivalent relevant work experience.
• 1+ years of experience in a Pharmacy or Member Services Call Center, Retail or Hospital Pharmacy Setting.
• Demonstrate excellent oral and written communication skills in Spanish and English (Full Bilingual).
• Available to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsabilidades

• Serving as the front line for all incoming and outgoing communication (calls, emails, and faxes) with pharmacies, beneficiaries, and prescribers.
• Utilizing the Rx Platform and other resources to resolve callers’ needs efficiently.
• Supporting pharmacy operations and ensuring excellent customer service.
• Report to the Pharmacy Operations Manager.

Conhecimentos

Bilingual (Spanish & English)

Oral & written communication

Pharmacy/Member Services Call Center

Formação académica

Associate’s degree in Pharmacy Technician or equivalent

Descrição da oferta de emprego

Kelly Science & Clinical is seeking multiple Associate Rx Customer Service Specialists to support a healthcare technology and pharmacy benefits organization in Puerto Rico. This remote role offers weekly pay and a competitive hourly rate.

You will handle calls, emails, and faxes from pharmacies, beneficiaries, and prescribers, using the Rx Platform to resolve needs and support pharmacy operations. Bilingual Spanish and English required.