Remote Medicare Support Specialist (Contract)

TEKsystems; Tucson (AZ); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical

Dental & Vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Disability benefits

PTO / Paid time off

Job summary

TEKsystems is seeking a Remote Customer Service Rep for a 3-month contract. Work Mon-Fri 8am-8pm EST with training 9:00am-5:30pm EST. Start date is December 7. Remote from anywhere in the US; pay rate $16.50/hr. Some top performers may convert to permanent roles.

The role involves handling inbound/outbound calls, data entry, and delivering high-level customer service, often for Silver Sneakers programs under Medicare plans. This position is fully remote with benefits eligibility per policy.

Qualifications

• Minimum 1 year of customer service experience.
• Call center experience preferred.
• Strong customer service and communication skills.
• Proficient with Windows and MS Office.
• Empathize and understand customer needs.
• Strong troubleshooting and problem-solving abilities.

Responsibilities

• Handle inbound/outbound calls from members and providers, input data, and provide high-level customer service.
• Assist members eligible for Silver Sneakers program through Medicare plans.

Skills

Customer service

Call center

Communication

Multitasking

Troubleshooting

Data entry

MS Office

Windows

Tools

MS Office suite

Windows OS

Job description

TEKsystems is seeking a Remote Customer Service Rep for a 3-month contract. Work Mon-Fri 8am-8pm EST with training 9:00am-5:30pm EST. Start date is December 7. Remote from anywhere in the US; pay rate $16.50/hr. Some top performers may convert to permanent roles.

The role involves handling inbound/outbound calls, data entry, and delivering high-level customer service, often for Silver Sneakers programs under Medicare plans. This position is fully remote with benefits eligibility per policy.