Remote RingCentral UCaaS Engineer – Voice Solutions

SMASH; Villa Rica (GA); A distancia; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness Coverage

Remote Work

Birthday day off

Recognition and rewards system

Business skill coaching

English classes

Learning opportunities

Descripción de la vacante

SMASH is looking for experienced RingCentral Engineers to implement and support RingCentral environments for various clients. This role requires strong problem-solving abilities, especially in VoIP and SIP communications.

You will collaborate with clients to translate technical requirements into effective RingCentral configurations. The position is fully remote, supporting US-based companies, and requires applicants to be authorized to work in their country of residence in LATAM.

Formación

• Strong experience with RingCentral in enterprise environments.
• Hands-on experience implementing and troubleshooting RingCentral solutions.
• Network-related troubleshooting skills for voice issues.

Responsabilidades

• Implement, configure, and support RingCentral environments.
• Troubleshoot voice and telephony issues.
• Support customer onboarding for RingCentral solutions.

Conocimientos

RingCentral expertise

VoIP/SIP troubleshooting

Networking fundamentals

Customer communication

Call routing

Technical documentation

Descripción del empleo

SMASH is looking for experienced RingCentral Engineers to implement and support RingCentral environments for various clients. This role requires strong problem-solving abilities, especially in VoIP and SIP communications.

You will collaborate with clients to translate technical requirements into effective RingCentral configurations. The position is fully remote, supporting US-based companies, and requires applicants to be authorized to work in their country of residence in LATAM.