Cloud Communications Solutions Engineer - Pre-Sales
RingCentral, Inc
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Benefits offered by this job
Job summary
Acquire BPO is seeking a Solutions Engineer to support RingCentral collaboration and cloud communications. The role focuses on pre-sales technical support, product expertise, and PoC onboarding for SMB opportunities.
The ideal candidate will develop deep knowledge of RingCentral applications, lead technical discussions, and provide demonstrations to SMB sales teams while aligning with product and engineering teams.
Qualifications
- Provide pre-sales technical and sales support for accounts in assigned segment.
- Develop and maintain expert understanding of all RingCentral applications and products.
- Assist SE team with hardware and software lab testing.
- Assist with answering technical questions for SMB sales teams.
- Perform Proof of Concept onboarding support for SMB opportunities.
Responsibilities
- Manage ongoing education on the platform and underlying technologies.
- Present product training for small business sales teams.
- Transfer industry and product knowledge to internal and external teams.
- Stay updated on competitive solutions, products and services.
- Develop advanced system configurations in response to customer needs.
Skills
Tools
Job description
Acquire BPO is seeking a Solutions Engineer to support RingCentral collaboration and cloud communications. The role focuses on pre-sales technical support, product expertise, and PoC onboarding for SMB opportunities.
The ideal candidate will develop deep knowledge of RingCentral applications, lead technical discussions, and provide demonstrations to SMB sales teams while aligning with product and engineering teams.
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