Remote UC Engineer – Cloud Telephony & Migrations

Lucid Support Services Ltd; United States; Remote; GBP 62,000 - 96,000; Full time

Job summary

RingCentral is seeking an experienced Unified Communications Engineer for remote, short-term engagement to deploy, configure and migrate RingCentral solutions across diverse customer environments. You’ll work with customers to implement cloud telephony platforms and facilitate migrations from legacy systems, with RingCentral experience preferred but other platforms considered.

Responsibilities include configuring call routing, porting numbers, user profiles and auto attendants, plus providing

Responsibilities

• Deploy and configure RingCentral cloud telephony solutions.
• Support customer migrations from Legacy or alternative telephony platforms.
• Configure call routing, hunt groups, auto attendants and user profiles.
• Assist with number porting and telephony cutover activities.
• Provide customer up-skill for RingCentral deployments.
• Troubleshoot and resolve technical issues during implementation and post-deployment support.
• Work directly with customers to gather requirements and provide technical guidance.
• Produce deployment documentation and handover materials.
• Support multiple concurrent customer projects.

Job description

RingCentral is seeking an experienced Unified Communications Engineer for remote, short-term engagement to deploy, configure and migrate RingCentral solutions across diverse customer environments. You’ll work with customers to implement cloud telephony platforms and facilitate migrations from legacy systems, with RingCentral experience preferred but other platforms considered.

Responsibilities include configuring call routing, porting numbers, user profiles and auto attendants, plus providing