Remote Retail Processing Trainer: Build Skills & Performance

Amerihome Mortgage; Columbus (OH); On-site; USD 76,000 - 94,000; Full time

Job summary

AmeriHome Mortgage is seeking a Retail Processing Trainer to design and deliver training programs that boost onboarding, process adherence, and performance across the processing teams. This new role supports operational readiness by standardizing training and performance support.

You will assess needs, develop curricula, and monitor effectiveness, staying current with mortgage industry trends and regulatory requirements to ensure employees operate consistently and confidently.

Qualifications

• 3+ years of related experience in Training or similar field.
• High school diploma required.
• Knowledge of residential mortgage industry at entry to intermediate level.
• Knowledge of applicable regulatory and legal obligations in mortgage.
• Intermediate mortgage industry experience.
• Intermediate speaking and writing communication skills.

Responsibilities

• Identify training needs and translate requirements into trainings for career progression.
• Deliver training courses and assess effectiveness; ensure learned skills are applied.
• Evaluate programs and stay updated with new trends in employee development.

Skills

Training experience

Communication skills

Mortgage industry knowledge

Education

High school diploma

Regulatory/compliance knowledge (mortgage)

Job description

AmeriHome Mortgage is seeking a Retail Processing Trainer to design and deliver training programs that boost onboarding, process adherence, and performance across the processing teams. This new role supports operational readiness by standardizing training and performance support.

You will assess needs, develop curricula, and monitor effectiveness, staying current with mortgage industry trends and regulatory requirements to ensure employees operate consistently and confidently.