Remote Retail Processing Trainer

AmeriHome Mortgage Company, LLC; Riverbank (CA); On-site; USD 76,000 - 94,000; Full time

Job summary

AmeriHome Mortgage Company, LLC is seeking a Retail Processing Trainer to design and deliver training programs that improve employee performance while aligning with company values. The role focuses on onboarding, process adherence, and performance support for processing teams across remote operations in Texas.

You will assess training needs, develop curriculum and materials, and manage all phases of training interventions to ensure consistent skill development and impact.

Qualifications

• 3+ years of related experience in Training or similar field.
• High school diploma required.
• Knowledge of residential mortgage industry in Correspondent or Retail Lending.
• Knowledge of regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate mortgage industry experience.
• Intermediate speaking and writing communication skills.

Responsibilities

• Identify training needs by evaluating strengths and weaknesses and translate requirements into trainings.
• Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
• Direct structured learning experiences and monitor quality results; deliver training courses and assess effectiveness.
• Periodically evaluate ongoing programs to reflect changes and stay abreast of trends in employee development.

Skills

Communication skills

Mortgage industry knowledge

Training experience

Regulatory compliance knowledge

Education

High school diploma

Job description

AmeriHome Mortgage Company, LLC is seeking a Retail Processing Trainer to design and deliver training programs that improve employee performance while aligning with company values. The role focuses on onboarding, process adherence, and performance support for processing teams across remote operations in Texas.

You will assess training needs, develop curriculum and materials, and manage all phases of training interventions to ensure consistent skill development and impact.