Retail Processing Trainer: Elevate Onboarding & Performance

Western Alliance Bank; Irvine (CA); On-site; USD 76,000 - 94,000; Full time

Benefits offered by this job

Annual bonus potential

401(k) matching

Tuition assistance

Wellness program

Job summary

Western Alliance Bank seeks a Retail Processing Trainer in Irvine, CA to design and deliver training programs that boost processing teams’ performance, ensure consistent onboarding, and reinforce adherence to our core values.

You’ll assess training needs, develop curricula and materials, deliver courses, and evaluate effectiveness. This role requires mortgage industry knowledge and strong communication, with competitive compensation and a full benefits package.

Qualifications

• 3+ years of Training or related experience.
• High school diploma required.
• Baseline knowledge of residential mortgage industry and regulatory obligations.

Responsibilities

• Identify training needs and create trainings aligning with company values.
• Deliver structured learning experiences and assess effectiveness.
• Update programs to reflect changes and new trends in employee development.

Skills

Training experience

Communication skills

Education

High school diploma

Job description

Western Alliance Bank seeks a Retail Processing Trainer in Irvine, CA to design and deliver training programs that boost processing teams’ performance, ensure consistent onboarding, and reinforce adherence to our core values.

You’ll assess training needs, develop curricula and materials, deliver courses, and evaluate effectiveness. This role requires mortgage industry knowledge and strong communication, with competitive compensation and a full benefits package.