Remote Reservations & Travel Experience Specialist

Southern Bridge Group; Savannah (GA); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing professional dev.

Access to booking technology

Mentorship and team support

Skill development in reservations and

Potential to build repeat and referral

Job summary

Southern Bridge Group is seeking Reservation Services Coordinators to join our growing team in a fully remote role. You will help clients research and compare destination options, coordinate bookings, and provide friendly, professional service.

This position emphasizes clear communication, organization, and the ability to work independently from home. Training and ongoing professional development are available to help you build skills in reservations, marketing, and customer relationships.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication skills

Customer service

Organizational skills

Remote work

Multitasking

Education

High school diploma or equivalent

Tools

Booking software

Job description

Southern Bridge Group is seeking Reservation Services Coordinators to join our growing team in a fully remote role. You will help clients research and compare destination options, coordinate bookings, and provide friendly, professional service.

This position emphasizes clear communication, organization, and the ability to work independently from home. Training and ongoing professional development are available to help you build skills in reservations, marketing, and customer relationships.