Remote Reservation Support Specialist

Travelwithsan; San Antonio (TX); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Onboarding and training

Ongoing education

Professional tools access

Continuing learning opportunities

Supportive team environment

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. The role is 100% remote, focusing on accuracy and organized reservation details.

The ideal candidate communicates professionally, pays close attention to details, and enjoys assisting clients in a remote environment. The position offers onboarding and training, ongoing education, and access to professional tools and

Qualifications

• Strong written and verbal communication
• Excellent attention to detail and accuracy
• Good organizational and time-management skills
• Customer-focused and professional
• Comfortable using email and online systems
• Ability to research and organize information
• Reliable and able to manage multiple tasks
• Previous customer service, reservations, hospitality, or related experience is helpful but not required

Responsibilities

• Respond to reservation-related questions and requests
• Gather information regarding client needs and preferences
• Research availability and appropriate service options
• Assist with coordinating reservations and confirmations
• Review reservation details and documentation for accuracy
• Communicate updates and important information to clients
• Assist with modifications and special requests
• Maintain accurate client and reservation records
• Follow up on outstanding requests
• Coordinate with service providers when necessary
• Maintain professional customer service standards

Skills

Communication

Attention to detail

Organization

Time management

Customer focus

Email proficiency

Research skills

Multitasking

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. The role is 100% remote, focusing on accuracy and organized reservation details.

The ideal candidate communicates professionally, pays close attention to details, and enjoys assisting clients in a remote environment. The position offers onboarding and training, ongoing education, and access to professional tools and