Remote Reservation Support Specialist

Travelwithsan; Las Vegas (NV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Onboarding and training provided

Continuing education opportunities

Access to professional tools

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This fully remote role emphasizes accurate information and organized reservation details to ensure excellent client experiences.

The ideal candidate communicates professionally, pays close attention to details, and enjoys helping clients in a remote environment.

Qualifications

• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional demeanor.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.
• Previous customer service or reservations experience is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information about client needs and preferences.
• Research availability and service options.
• Coordinate reservations and confirmations.
• Review reservation details for accuracy.
• Communicate updates to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Communication

Attention to detail

Time management

Organization

Customer focus

Email proficiency

Research skills

Multitasking

Reservations experience (helpful)

Tools

Email clients

Online systems

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This fully remote role emphasizes accurate information and organized reservation details to ensure excellent client experiences.

The ideal candidate communicates professionally, pays close attention to details, and enjoys helping clients in a remote environment.