Remote Reservation Support Specialist

Travelwithsan; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% remote environment

Onboarding and training provided

Ongoing education and development

Access to professional tools

Continuing learning opportunities

Supportive team environment

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role focuses on accuracy and keeping reservation records organized in a 100% remote environment.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys helping clients from anywhere in the United States.

Qualifications

• Clear written and verbal communication required.
• High attention to detail and accuracy.
• Strong organizational and time-management skills.
• Customer-focused and professional demeanor.
• Proficient with email and online systems.
• Ability to research and organize information.
• Reliable and capable of multitasking.
• Experience in customer service or reservations helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and suitable service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and coordinate with service providers.

Skills

Written communication

Verbal communication

Attention to detail

Organization

Time management

Customer-focused

Remote work / online systems

Tools

Email

Online systems

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role focuses on accuracy and keeping reservation records organized in a 100% remote environment.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys helping clients from anywhere in the United States.