Remote Reservation Support Specialist

Travelwithsan; Fort Worth (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Ongoing education

Professional tools access

Team support

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests.

The role emphasizes accurate information handling, organized reservation records, and professional communication in a fully remote environment. Onboarding and training are provided to support seamless integration and ongoing development for remote-based staff.

Qualifications

• Clear written and spoken communication skills.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management abilities.
• Professional, customer-focused demeanor.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information on client needs and preferences.
• Research availability and suitable service options.
• Assist with coordinating reservations and confirmations.
• Review details for accuracy and completeness.
• Communicate updates to clients clearly and promptly.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when needed.

Skills

Strong written and verbal comms

Attention to detail

Organizational and time-management

Customer-focused

Reliable

Tools

Email systems

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests.

The role emphasizes accurate information handling, organized reservation records, and professional communication in a fully remote environment. Onboarding and training are provided to support seamless integration and ongoing development for remote-based staff.