Remote Reservation Support Specialist

Travelwithsan; Salt Lake City (UT); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work

Onboarding and training provided

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role focuses on providing accurate information while keeping reservation details organized in a remote environment.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys helping clients in a fully remote setting. Onboarding and ongoing education are provided to support growth.

Qualifications

• Excellent written and spoken English.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks efficiently.
• Comfortable using email and online systems.
• Experience in reservations, hospitality, or customer service is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information about client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Written communication

Verbal communication

Attention to detail

Organizational skills

Time management

Customer focus

Email systems

Research skills

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role focuses on providing accurate information while keeping reservation details organized in a remote environment.

The ideal candidate communicates professionally, pays close attention to detail, and enjoys helping clients in a fully remote setting. Onboarding and ongoing education are provided to support growth.