Remote Reservation Support Specialist

Travelwithsan

Las Vegas (NV)

On-site

USD 32,000 - 52,000

Full time

5 days ago

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Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This remote role focuses on providing accurate information while ensuring reservation details remain organized and up to date.

The ideal candidate communicates professionally, pays close attention to details, and enjoys assisting clients in a fully remote environment.

Qualifications

Strong written and verbal communication.
Excellent attention to detail and accuracy.
Good organizational and time-management skills.
Customer-focused and professional.
Comfortable using email and online systems.
Ability to research and organize information.
Reliable and able to manage multiple tasks.
Previous customer service or reservations experience is helpful but not required.

Responsibilities

Respond to reservation-related questions and requests.
Gather information regarding client needs and preferences.
Research availability and appropriate service options.
Assist with coordinating reservations and confirmations.
Review reservation details and documentation for accuracy.
Communicate updates and important information to clients.
Assist with modifications and special requests.
Maintain accurate client and reservation records.
Follow up on outstanding requests; coordinate with service providers when necessary.
Maintain professional customer service standards.