Remote Reservation Support Specialist

Travelwithsan; Greenville (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Onboarding and training

Ongoing education

Access to professional tools

Continuing learning opportunities

Supportive team environment

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This position emphasizes professionalism, accuracy, and remote work flexibility.

The role focuses on providing accurate information, maintaining organized reservation details, and delivering strong customer service in a fully remote setting, with onboarding and continuous learning opportunities.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good organizational and time-management abilities.
• Customer-focused and professional demeanor.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information on client needs and preferences.
• Research availability and service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests; coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Strong written communication

Strong verbal communication

Attention to detail

Organizational skills

Time-management

Customer-focused

Proficient with email/online systems

Researching information

Multi-tasking

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This position emphasizes professionalism, accuracy, and remote work flexibility.

The role focuses on providing accurate information, maintaining organized reservation details, and delivering strong customer service in a fully remote setting, with onboarding and continuous learning opportunities.