Remote Reservation Support Specialist

Travelwithsan; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote environment

Onboarding provided

Ongoing education

Professional tools access

Supportive team

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a 100% remote environment. You will provide accurate information, maintain organized reservation details, and ensure smooth communication with clients.

Onboarding and training are provided. You will collaborate with a supportive team, access professional tools, and pursue ongoing education and development while

Qualifications

• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.
• Previous customer service, reservations, hospitality, or related experience is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests
• Gather information regarding client needs and preferences
• Research availability and appropriate service options
• Assist with coordinating reservations and confirmations
• Review reservation details and documentation for accuracy
• Communicate updates and important information to clients
• Assist with modifications and special requests
• Maintain accurate client and reservation records
• Follow up on outstanding requests
• Coordinate with service providers when necessary
• Maintain professional customer service standards

Skills

Communication

Attention to detail

Organization

Customer service

Remote work

Tools

Email systems

Online systems

CRM tools

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a 100% remote environment. You will provide accurate information, maintain organized reservation details, and ensure smooth communication with clients.

Onboarding and training are provided. You will collaborate with a supportive team, access professional tools, and pursue ongoing education and development while