Remote Reservation Specialist: Flexible, Detail-Driven Support

Catalystcareernetwork; Chattanooga (TN); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Job summary

CatalystCareerNetwork is seeking an organized and customer-focused Reservation Support Specialist to assist clients with researching, coordinating, and managing reservation requests in a flexible remote role.

You will communicate with clients to understand needs, research options, provide information on availability and pricing, and support throughout the process, handling multiple requests with attention to detail.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong organization.
• Comfortable researching options and comparing results.
• Customer-focused and service-oriented.
• Ability to learn reservation systems.

Responsibilities

• Respond to reservation inquiries and service requests
• Gather client information and preferences
• Research available reservation options
• Provide accurate information regarding availability, pricing, policies, and requirements
• Coordinate reservation details with service providers
• Review information for accuracy
• Provide confirmations and updates
• Assist with reservation modifications and special requests
• Maintain accurate reservation records
• Follow up with clients as needed
• Provide professional customer service throughout the reservation process

Skills

Strong communication

Interpersonal skills

Attention to detail

Multitasking

Client-focused

Basic IT skills

Phone communication

Job description

CatalystCareerNetwork is seeking an organized and customer-focused Reservation Support Specialist to assist clients with researching, coordinating, and managing reservation requests in a flexible remote role.

You will communicate with clients to understand needs, research options, provide information on availability and pricing, and support throughout the process, handling multiple requests with attention to detail.