Remote Reservation Planner & Client Concierge

Elevatecareersnetwork; Atlanta (GA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% remote work

Onboarding and training

Professional development

Online tools and resources

Continuing education opportunities

Supportive team environment

Job summary

Elevatecareersnetwork is seeking a highly organized Reservation Planning Coordinator to assist clients by researching options, coordinating reservations, and managing details throughout the planning process. You will communicate clearly, handle multiple requests, and provide timely support to ensure smooth travel experiences.

This 100% remote role includes onboarding, ongoing training, and access to online tools and resources, with opportunities for professional development and a collaborative

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and deadlines.
• Comfortable using email and web-based platforms.
• Strong problem-solving and follow-up skills.
• Previous customer service, hospitality, reservations, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Strong written and verbal comms

Highly organized

Customer-focused

Online research

Multitasking

Email/web platforms

Follow-up skills

Customer service experience

Job description

Elevatecareersnetwork is seeking a highly organized Reservation Planning Coordinator to assist clients by researching options, coordinating reservations, and managing details throughout the planning process. You will communicate clearly, handle multiple requests, and provide timely support to ensure smooth travel experiences.

This 100% remote role includes onboarding, ongoing training, and access to online tools and resources, with opportunities for professional development and a collaborative