Remote Reservation & Scheduling Specialist

PedrosVacations; Santa Maria (CA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Team support

Digital tools access

Career growth

Job summary

PedrosVacations is seeking a Reservation Support Specialist to assist clients with reservations, scheduling, and service details in a remote environment.

You will gather dates and preferences, review options, and coordinate schedules, ensuring client details stay organized from initial request through completion. Training provided and ongoing support will help you excel in a flexible, fully remote role.

Qualifications

• Organized and detail-oriented candidates.
• Clear and professional communicators.
• Dependable with follow-through.
• Able to manage multiple requests.
• Independent work capability.
• Familiar with email and online systems.
• Comfortable researching information.
• Adaptable when schedules change.
• Willing to learn new tools and processes.
• Focused on creating a positive client experience.

Responsibilities

• Assisting with reservation requests and confirmation details.
• Gathering dates, preferences, and other client information.
• Reviewing options based on client needs.
• Coordinating schedules and time-sensitive details.
• Providing clear updates and next steps.
• Following up on pending information or changes.
• Maintaining accurate records and client notes.
• Helping with modifications, special requests, or adjustments.
• Supporting lodging, transportation, activities, or other scheduled services.
• Keeping client details organized from the initial request through completion.

Skills

Organized

Detail-oriented

Clear communication

Dependable

Multitasking

Email proficiency

Researching information

Adaptability

Learning new tools

Customer experience

Tools

Email systems

Online scheduling tools

Job description

PedrosVacations is seeking a Reservation Support Specialist to assist clients with reservations, scheduling, and service details in a remote environment.

You will gather dates and preferences, review options, and coordinate schedules, ensuring client details stay organized from initial request through completion. Training provided and ongoing support will help you excel in a flexible, fully remote role.