Remote Reservation & Scheduling Specialist

PedrosVacations; Los Angeles (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing team support

Access to digital tools

Job summary

PedrosVacations is seeking a detail-oriented Reservation Support Specialist to help manage client reservations and related details in a fully remote environment. You will confirm bookings, gather essential information, research options, and coordinate schedules while maintaining accurate client records.

No prior experience is required as training and ongoing support are provided; the role emphasizes organized communication and independent work to deliver a smooth client experience.

Qualifications

• Experience in customer service, reservations, or client support can be helpful but not required.
• Training and ongoing support provided.

Responsibilities

• Assist with reservation requests and confirmation details.
• Gather dates, preferences, and client information.
• Review options based on client needs.
• Coordinate schedules and time-sensitive details.
• Provide clear updates and next steps.
• Follow up on pending information or changes; maintain records and client notes.
• Help with modifications or special requests.
• Support lodging, transportation, activities, or other scheduled services.
• Ensure client details stay organized from initial request to completion.

Skills

Organized

Detail-oriented

Clear communication

Dependable

Independent

Email systems

Adaptable

Learning mindset

Client-focused

Job description

PedrosVacations is seeking a detail-oriented Reservation Support Specialist to help manage client reservations and related details in a fully remote environment. You will confirm bookings, gather essential information, research options, and coordinate schedules while maintaining accurate client records.

No prior experience is required as training and ongoing support are provided; the role emphasizes organized communication and independent work to deliver a smooth client experience.