Remote Reservation & Booking Coordinator

Medium; Chicago (IL); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Remote work

Job summary

Medium is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support in a reservations environment. This fully remote role emphasizes customer service, coordination, and accurate data handling.

Ideal for organized, professional individuals comfortable working independently. You will handle reservation requests, coordinate across service categories, maintain client records, communicate with clients via email,

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.
• Customer service or administrative support experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients
• Support booking coordination across various service categories, including accommodations and related services
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, or messaging platforms
• Provide general customer service support and follow established processes
• Review confirmations and documentation for accuracy and completeness
• Collaborate with internal teams to ensure a smooth client experience

Skills

Communication

Attention to detail

Organization

Multi-tasking

Customer service

Remote work

Job description

Medium is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support in a reservations environment. This fully remote role emphasizes customer service, coordination, and accurate data handling.

Ideal for organized, professional individuals comfortable working independently. You will handle reservation requests, coordinate across service categories, maintain client records, communicate with clients via email,