Remote Scheduling & Reservations Specialist

Medium; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Medium is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining accurate records in a fully remote environment.

The role emphasizes processing scheduling requests, confirming details with clients, and maintaining calendars with accuracy.

This fully remote position offers flexible scheduling and training, with a supportive team and opportunities to grow in client service and coordination.

Qualifications

• Strong organizational and time-management skills.
• Clear written and verbal communication abilities.
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Basic computer proficiency and willingness to learn new systems.
• Professional, reliable, and client-focused.
• Previous scheduling/reservations/customer service/administrative experience is helpful but not required.

Responsibilities

• Coordinate scheduling and reservation requests following established processes
• Communicate with clients to confirm details, provide updates, and address general inquiries
• Maintain accurate records, calendars, and reservation documentation
• Monitor timelines and ensure confirmations, updates, and changes are completed accurately
• Support daily operations by following internal workflows and quality standards
• Provide professional, timely responses to client inquiries
• Collaborate with internal teams as needed to support service delivery

Skills

Strong organizational skills

Time-management

Clear written communication

Clear verbal communication

Attention to detail

Independent remote work

Client-focused

Job description

Medium is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining accurate records in a fully remote environment.

The role emphasizes processing scheduling requests, confirming details with clients, and maintaining calendars with accuracy.

This fully remote position offers flexible scheduling and training, with a supportive team and opportunities to grow in client service and coordination.