Remote Renewals Strategist

Tech Sales Jobs; United States; Remote; USD 52,000 - 60,000; Full time

Job summary

LastPass is seeking a Renewals Representative to protect and grow recurring revenue. You will own the full renewal cycle—from proactive outreach, forecasting, through negotiation and close—collaborating with Customer Success, Sales, Legal and Revenue Operations to drive timely renewal outcomes.

The role calls for strong negotiation, excellent communication, and the ability to manage a high-volume book of business in a remote-first environment across the US.

Qualifications

• Demonstrated track record of owning, driving, and closing renewals or account management end-to-end.
• Strong negotiation and objection-handling skills for multi-stakeholder renewals.
• Excellent written and verbal communication to build trust with customers and teams.
• Proven ability to manage a high-volume book with forecast accuracy.
• Self-motivated with a quota-driven, remote-first mindset.

Responsibilities

• Own the full renewal cycle from outreach to forecast, negotiation, and close.
• Proactively manage renewal timelines and contract strategy with stakeholders.
• Maintain a rolling 90-day renewal forecast with accuracy and hygiene.
• Identify upsell/cross-sell opportunities at renewal to grow contract value.
• Collaborate with Sales, Legal, and Revenue Ops on renewal playbooks.
• Monitor customer health signals and partner with CS to mitigate churn risk.

Skills

Negotiation

Forecasting

Communication

Account management

Remote work

Relationship-building

Tools

Salesforce

Job description

LastPass is seeking a Renewals Representative to protect and grow recurring revenue. You will own the full renewal cycle—from proactive outreach, forecasting, through negotiation and close—collaborating with Customer Success, Sales, Legal and Revenue Operations to drive timely renewal outcomes.

The role calls for strong negotiation, excellent communication, and the ability to manage a high-volume book of business in a remote-first environment across the US.