Remote Renewals Growth Specialist

Workiva, Inc.; United States; À distance; USD 76 000 - 115 000; Plein temps

Résumé du poste

Workiva, Inc. is seeking an Associate Renewals Manager to manage renewal opportunities and coordinate with Sales, Accounting, Legal, and Customer Success to preserve and grow subscriptions.

You will drive on-time renewals, analyze installed base data, and collaborate cross-functionally to resolve issues while delivering exceptional customer service throughout the quote-to-cash cycle. This role supports a flexible remote work arrangement in the United States.

Qualifications

• High school/secondary education required.
• At least 1 year of related experience in SaaS sales or renewals.

Responsabilités

• Support existing programs to maximize company revenue and resolve customer-related contract issues.
• Be a point of contact with Account Managers to proactively coordinate subscription opportunities and/or resolve issues that may hinder them from maintaining a relationship with Workiva.
• Uncover accounts that may be at risk and develop plans to mitigate and bring them to closure.
• Use the facts found in the needs analysis phase to present a compelling demonstration of the Workiva suite of products and services to create a customer belief that they must have Workiva products.
• Naturally lead the renewal sales process to a close by understanding the competitive landscape and demonstrating Workiva's superior value proposition.
• Review and validate installed base reports.
• Collaborate with internal teams to gather information to pursue accounts for renewal.
• Maintain strong customer relationships to help grow the business.
• Update customer relationship management tools regularly and timely manner.
• Provide consistent and accurate forward-looking information through pipeline analysis.
• Plan and execute sales strategy with purposeful action to complete the sale and optimize profits.
• Prioritize selling activities and follow through in a timely fashion.
• Communicate regularly with a base of accounts that have the potential to increase subscriptions or XBRL services.

Connaissances

SaaS sales experience

Renewals management

Time management

Territory management

Remote work self-directed

Formation

High school diploma

Associate's degree

Description du poste

Workiva, Inc. is seeking an Associate Renewals Manager to manage renewal opportunities and coordinate with Sales, Accounting, Legal, and Customer Success to preserve and grow subscriptions.

You will drive on-time renewals, analyze installed base data, and collaborate cross-functionally to resolve issues while delivering exceptional customer service throughout the quote-to-cash cycle. This role supports a flexible remote work arrangement in the United States.