Principal Relationship & Payments BD (Remote LATAM)

Capital One Group; Frankfort (KY); Remote; USD 138,000 - 158,000; Full time

Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) to support day‑to‑day partner operations for the Global Acceptance LAC team in International Markets - Americas. You will coordinate with Acquiring, Payment Enablement, and Merchants partners to grow Discover Network acceptance in the Caribbean & Central America.

You will drive account coordination, pipeline tracking, and acceptance monitoring, while engaging with regional partners to

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 4 years of client management, sales support, business development or operational partner management experience within payments/financial services.
• Bachelor’s Degree preferred.
• 5+ years in payment network operations, merchant acquiring or fintech partner management.
• Familiarity with Caribbean and Latin American payments ecosystems and regional acquiring dynamics.
• Proven experience managing partner deliverables and analyzing volume reporting.
• Fluent in Spanish and English.

Responsibilities

• Serve as the primary operational contact for acquiring and enablement partners; support renewal cycles.
• Coordinate with product and marketing to drive partner adoption of Discover Network tools.
• Execute partner acquisition initiatives and outreach to expand regional acceptance.
• Develop territory/prospect plans and generate leads with processor partners.
• Track merchant acceptance metrics and report gaps or routing issues.
• Represent Discover Network at regional industry events and partner sessions.
• Monitor partner performance and escalate risks to leadership.
• Coordinate contract terms and onboarding documentation for partners.
• Support campaigns across core merchant verticals including travel and hospitality.

Skills

Client management

Sales support

Business development

Payments industry knowledge

Partner management

Spanish and English fluency

Education

Bachelor's degree

Job description

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) to support day‑to‑day partner operations for the Global Acceptance LAC team in International Markets - Americas. You will coordinate with Acquiring, Payment Enablement, and Merchants partners to grow Discover Network acceptance in the Caribbean & Central America.

You will drive account coordination, pipeline tracking, and acceptance monitoring, while engaging with regional partners to