Remote Regional Placement Lead, Summer Work & Travel

Ciee Inc; Massachusetts; Remote; USD 55,000 - 70,000; Full time

Job summary

CIEE is a nonprofit study abroad and intercultural exchange organization transforming lives through world-class international exchange programs. The Regional Placement Coordinator for Summer Work and Travel drives placements, builds strong host-employer relationships, and supports host families across Cape Cod and Massachusetts.

You will cultivate new host employer relationships, manage housing solutions, and maintain a robust sales pipeline to ensure a high-quality program experience for hosts

Qualifications

• Minimum 3-5 years of previous sales success required, B2B and human capital solutions preferred.
• Ability to draw conclusions and create strategy based on metrics.
• Strong verbal and written communication skills are required.
• Strong organizational skills with attention to detail required.
• Proactive and preference for working in a fast-paced environment.
• Ability to work with remote field staff.
• Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
• Energetic, personable, goal, and team-oriented.
• Tolerance for ambiguity and a sense of humor.
• Technology proficiency required — experience with Salesforce, Microsoft Suite, Teams, preferred.
• Innovative, creative, and flexible to a changing environment.
• A passion for CIEE's mission and global exchange!

Responsibilities

• Develop and manage relationships with new and existing host employers to generate placements across multiple program offerings within a defined territory.
• Identify, recruit, and support host families, and local coordinators, to provide housing solutions for SWT participants when employer-provided housing is unavailable.
• Execute outreach strategies to engage prospective host employers, renew existing accounts, and expand placement opportunities.
• Maintain a healthy sales pipeline and consistently exceed individual sales and placement goals.
• Provide consultative support to host employers regarding hiring strategies, workforce planning, and program utilization to maximize placement success.
• Deliver exceptional account management by building strong relationships with host employers, ensuring commitments are met, and identifying opportunities for growth and retention.
• Support the planning and execution of host-focused community events designed to strengthen relationships, provide value, and increase engagement.
• Track and report sales activity, placement results, account performance, adjusting outreach and engagement strategies needed to meet goals.
• Collaborate closely with compliance, participant services, and other internal teams to ensure host satisfaction, participant success, and program quality.
• Respond proactively to host employer and participant needs, helping resolve challenges and ensuring a positive program experience.
• Maintain regular communication with stakeholders throughout the placement lifecycle to support successful outcomes and long-term relationships.
• Deliver a gold-standard experience for hosts, participants, host families, and community partners through proactive communication, responsiveness, and outstanding customer service, as measured by NPS and stakeholder satisfaction results.

Skills

B2B sales

Relationship management

Verbal communication

Written communication

Organizational skills

Remote work

Salesforce

Microsoft 365

Teams

Tools

Salesforce

Microsoft 365

Teams

Job description

CIEE is a nonprofit study abroad and intercultural exchange organization transforming lives through world-class international exchange programs. The Regional Placement Coordinator for Summer Work and Travel drives placements, builds strong host-employer relationships, and supports host families across Cape Cod and Massachusetts.

You will cultivate new host employer relationships, manage housing solutions, and maintain a robust sales pipeline to ensure a high-quality program experience for hosts