Remote Summer Work & Travel Coordinator

Council on International Educational Exchange; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off and Parental leave

Gym Reimbursement Program

Employee Assistance Program

Short-term & Long-term Disability

6 floating Fridays (based on our rules

CIEE Study Abroad Program discounts

403(b) Retirement Plan with employer 5

Insurance Coverage (life, travel, 5)

Job summary

Council on International Educational Exchange (CIEE) is seeking a Summer Work and Travel Coordinator to support account management and sales for the Summer Work and Travel program from a US-based remote location. You will assist clients, resolve issues, and deliver training on program rules and in-country activities.

You will recruit, interview, and place participants, coordinate with employer partners, and collaborate with cross-functional teams to achieve regional goals.

Qualifications

• Bachelor's degree required.
• 1-3 years of customer success or customer service experience required.
• International study/work experience preferred.
• Excellent verbal and written communication skills.
• Computer skills including MS Teams, Word, Excel, PowerPoint, and Outlook.
• Excellent organizational skills with attention to detail.
• Excellent time management skills.
• Strong ability to multitask while overseeing daily project management.
• Energetic and team-oriented.

Responsibilities

• Support account management and sales activities for the Summer Work and Travel program.
• Provide exceptional customer service by responding to client inquiries and resolving issues related to systems, hosting events, and participant incidents.
• Deliver training on processes, program rules, and in-country activities.
• Conduct outreach to prospective employers to support sales efforts and increase job placements within assigned regions.
• Assist host employers in managing participant-related issues, including conflict mediation and guidance on best practices.
• Recruit, interview, and place participants on behalf of employer partners.
• Contribute to assigned projects, ensuring timely completion and alignment with team objectives.
• Collaborate cross-functionally with internal teams to support program success and operational goals.
• Travel domestically and internationally as required to support business needs.

Skills

Customer service

Verbal communication

Written communication

Time management

Multitasking

Team oriented

Education

Bachelor's degree

Tools

MS Teams

Word

Excel

PowerPoint

Outlook

Job description

Council on International Educational Exchange (CIEE) is seeking a Summer Work and Travel Coordinator to support account management and sales for the Summer Work and Travel program from a US-based remote location. You will assist clients, resolve issues, and deliver training on program rules and in-country activities.

You will recruit, interview, and place participants, coordinate with employer partners, and collaborate with cross-functional teams to achieve regional goals.