Night Document Production Specialist – Remote

Rrdonnelley; Columbus (OH); Hybrid; USD 23,000 - 31,000; Full time

Job summary

RRD is seeking a Document Production Associate to deliver word processing and document production services for clients. The role starts on-site for training and transitions to a remote model as you progress.

Responsibilities include using logs and tracking software, reviewing requests, editing and proofreading, and ensuring deadlines are met. Strong MS Office skills and the ability to multitask are required.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year document production experience in legal, banking or large corporate environment.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Familiar with other software for editing/creating documents.
• Must meet deadlines and handle multiple projects.

Responsibilities

• Use logs/tracking software for all document production work.
• Assess job requests and ensure completion of tasks.
• Edit, proof, convert, create, transcribe or complete document production requests to client satisfaction.
• Demonstrate proficiency with equipment/software/hardware needed for job functions.
• Meet contracted deadlines for service delivery to clients.
• Troubleshoot basic software or hardware problems.
• Perform quality assurance on work as requested.
• Adhere to Williams Lea Tag policies and client policies.

Skills

MS Office

Attention to detail

Organizational skills

Professional communication

Customer service

Problem solving

Independent and team work

Education

High school diploma or equivalent

Tools

MS Office

Document editing software

Job description

RRD is seeking a Document Production Associate to deliver word processing and document production services for clients. The role starts on-site for training and transitions to a remote model as you progress.

Responsibilities include using logs and tracking software, reviewing requests, editing and proofreading, and ensuring deadlines are met. Strong MS Office skills and the ability to multitask are required.