Remote Readiness Services Consultant - Cyber Strategy

CrowdStrike Inc.; Salem (OR); Remoto; USD 95.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Market-leading compensation

Wellness programs

Generous vacation

Parental leave

Professional development

Employee networks

Office culture

Great Place to Work Certified

Descrizione del lavoro

CrowdStrike, Inc. is seeking a Readiness Services Consultant to partner with customers, maximizing their CrowdStrike Services investments and achieving security objectives. This role blends relationship management with technical advisory and program optimization to ensure customer success.

You will coordinate with Sales and Delivery, drive preparedness through strategic planning, and develop success plans while expanding account breadth in a fast-paced environment.

Competenze

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting.
• Proven track record managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.

Mansioni

• Manage and grow strategic services retainer relationships with customers through structured account management and regular engagement.
• Educate customers and plan strategically to optimize CrowdStrike Services investments.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Conoscenze

Cybersecurity services

Incident response

Customer success

Advisory consulting

Senior relationships

Project coordination

Written communication

Verbal communication

Multi-client management

AI technologies use

Descrizione del lavoro

CrowdStrike, Inc. is seeking a Readiness Services Consultant to partner with customers, maximizing their CrowdStrike Services investments and achieving security objectives. This role blends relationship management with technical advisory and program optimization to ensure customer success.

You will coordinate with Sales and Delivery, drive preparedness through strategic planning, and develop success plans while expanding account breadth in a fast-paced environment.