Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; Augusta (ME); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market-leading compensation

Equity awards

Wellness programs

Generous vacation and holidays

Parental and adoption leaves

Professional development

Employee Networks

Vibrant office culture

Job summary

CrowdStrike is seeking a Readiness Services Consultant to partner with customers, maximize their Services investment, and achieve security objectives. You will blend relationship management, technical advisory, and program optimization to ensure customer success and satisfaction.

You will drive preparedness, coordinate across Sales and Delivery, and develop detailed success plans while contributing to service improvements and growth of CrowdStrike's Services business.

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in written and verbal communication.
• Demonstrated ability to excel in a fast-paced environment with strong workload management.
• Clear competency in managing multiple customer relationships simultaneously.
• Understanding of cybersecurity concepts and incident response considerations.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services

Senior relationships

Project coordination

Communication skills

Multiple client relationships

Cybersecurity concepts

AI in security

Job description

CrowdStrike is seeking a Readiness Services Consultant to partner with customers, maximize their Services investment, and achieve security objectives. You will blend relationship management, technical advisory, and program optimization to ensure customer success and satisfaction.

You will drive preparedness, coordinate across Sales and Delivery, and develop detailed success plans while contributing to service improvements and growth of CrowdStrike's Services business.