Remote Readiness Consultant — Cybersecurity

CrowdStrike Inc.; Salt Lake City (UT); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

401k

Paid time off

Equity grants

Health insurance

Job summary

CrowdStrike, Inc. is seeking a Readiness Services Consultant to partner with customers, maximize their services investments, and achieve security objectives. You will blend relationship management, technical advisory, and program optimization to drive customer success.

In this role, you will support strategic account growth, coordinate with Sales and Delivery, and help customers prepare for evolving cyber threats using AI-enabled workflows and best practices.

Qualifications

• Experience in cybersecurity services and incident response.
• Proven ability to manage senior-level relationships in technical environments.

Responsibilities

• Manage and grow strategic Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices.

Skills

Cybersecurity services

Incident response

Customer success

Advisory consulting

Relationship management

Project coordination

AI technologies

Job description

CrowdStrike, Inc. is seeking a Readiness Services Consultant to partner with customers, maximize their services investments, and achieve security objectives. You will blend relationship management, technical advisory, and program optimization to drive customer success.

In this role, you will support strategic account growth, coordinate with Sales and Delivery, and help customers prepare for evolving cyber threats using AI-enabled workflows and best practices.