Remote Readiness Services Consultant – Cybersecurity

CrowdStrike Inc.; Dover (DE); Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market-leading compensation

Comprehensive physical and mental well

Vacation and holidays

Paid parental and adoption leaves

Professional development opportunities

Employee networks and community groups

Vibrant office culture

Great Place to Work Certification

Job summary

CrowdStrike, a global leader in cybersecurity, is seeking a Readiness Services Consultant to partner with customers and maximize their CrowdStrike Services investments. You will manage senior-level relationships, advise on strategy, and coordinate with Sales and Delivery to align capabilities with customer needs, driving successful outcomes in a fast-paced environment.

This remote role offers flexible work arrangements, exposure to AI-driven security programs, and opportunities to influence

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and/or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Demonstrated ability to excel in a fast-paced environment with strong workload management skills - including balancing competing priorities while maintaining attention to detail.
• Clear competency in managing multiple customer relationships simultaneously.
• An understanding of cybersecurity concepts and incident response considerations.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities
• Execute timely account reviews, follow-up documentation, and service scoping
• Develop and maintain customer success plans with clear next steps
• Contribute to program enhancement initiatives and best practices development
• Support team pipeline growth through strategic account expansion

Skills

Cybersecurity services

Senior relationships

Project coordination

Communication skills

AI technologies

Multiple relationships

Incident response

Fast-paced environment

Job description

CrowdStrike, a global leader in cybersecurity, is seeking a Readiness Services Consultant to partner with customers and maximize their CrowdStrike Services investments. You will manage senior-level relationships, advise on strategy, and coordinate with Sales and Delivery to align capabilities with customer needs, driving successful outcomes in a fast-paced environment.

This remote role offers flexible work arrangements, exposure to AI-driven security programs, and opportunities to influence